March 23, 2020
Veterinary Care has been listed as an essential service during the COVID-19 Alert level 4 lockdown period over the next 4 weeks. Currently, until further notice, we are working under the guidance of the New Zealand Veterinary Association while essential processes and services are clarified by the Government.
Effective from midnight Wednesday 25/03/20 until midnight Monday 27/04/20:
• All non urgent consults will be cancelled
• Services currently ‘permitted’ include:
o Emergencies: including colic, foalings, severe respiratory distress, fractures, severe or non-weight bearing lameness, choke, severe haemorrhage, acute illness, major injuries/wounds (especially near vital structures/joints), eye injuries, euthanasia.
o Non-emergency services where an absence of veterinary care would compromise animal welfare: including severe respiratory conditions, non-routine dentistry involving inability to eat and weight loss, severe weight loss, neurological conditions, severe skin conditions, wounds and injuries, abortion, ongoing case management, post op checks.
o Access to veterinary medicines (vaccines, anti-parasitics, antibiotics, pain relief, mineral supplements etc.)
o Animal health and welfare consultancy (conducted by phone)
We are going to minimum staffing levels to enable us to provide essential services while managing exposure of staff to COVID-19. A veterinarian will be available 24 hours a day, 7 days a week for emergency services as per our usual out-of-hours service; however, the equine hospital will be shut during this time.
We ask that all enquiries relating to emergencies and medication requirements to be made over the phone 07 888 8193 where further guidance will be provided based on the nature of your call. If you need a visit from a vet, please don’t be upset if we ask if you have been overseas in the last fortnight, have been in close contact with someone who has/or you have had flu/cold symptoms. Please remember to stay over 2m distance from veterinary staff during any visit.
If you need veterinary supplies please phone us ahead of time. A pick up time will be organised for these – please do not drop into the clinic as we will not be open. Please remember that the services we are able to provide may well change over the coming days/weeks. We will continue to update you as we work on the details of these services. We ask for your patience and trust we have the wellbeing of your horses as our top priority. If you have any queries please do not hesitate to call us.