We would just like to remind you of what our services will look like to ensure we all stay safe:

Masks are to be worn at all times in the clinic.  Please keep over 2 metres from all staff and other clients.

QR code scanning or signing the contact register is compulsory.

Please don’t be offended when we ask you screening questions about illness or COVID contact
Please do not come to the clinic if you are feeling sick or unwell

Veterinary Care

• Please phone ahead to make a booking for all veterinary appointments.
• When you arrive please phone from the carpark.
• Please wait in the car until instructed to come in for your appointment.
• Ideally only one person per consult.
• Please remain 2 metres away from the veterinarian in consult unless otherwise advised.

Shop sales

• Please enter the shop only if you can reasonably see you are able stay 2 metres from other clients who are already in the shop.
• Contactless pick up can be arranged on request.

 Prescriptions

• Please continue to use small@matavet.co.nz to request prescriptions, we will contact you to confirm when your prescription has been dispensed.

Thank you in advance for following these protocols to help keep us all safe.
We appreciate your continued understanding in these challenging times.
Take care

The Small animal team