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Covid-19 Alert Level 2
August 16, 2020
With moving back into COVID-19 Alert Level 2 today at noon, we will again be doing our very best to keep our clients and staff as safe as possible while still providing the very best care and service for your furry friends.
All our services and products will be available as per normal.
We are not having any issues with availability of stock and will always be able to get products to you via a pick up system should the need arise.
Our services and shop will again be managed to help with social distancing.
🐾 Please fill in the contact register as you enter.
🐾 Please use the hand sanitiser provided
🐾 Please do not visit if you are sick or feeling unwell
🐾 Our QR code is located on the front door of Small Animals
FOR SHOP PRODUCTS
🐾 Please be as quick as possible in making your selection while distancing yourself from others
🐾 Please do not crowd around the front desk we will serve you as fast as we can.
FOR VETERINARY CARE
🐾 Please phone ahead to make a booking for all veterinary appointments.
🐾 Only one person will be allowed into the consult room with your pet.
🐾 Please arrive on time and we will manage numbers of people waiting in the clinic. Please do not be offended if we ask you to wait in the car.
🐾 Please bring your cell phone along with you.
FOR PRESCRIPTIONS
🐾 If you could please continue to use small@matavet.co.nz to request prescriptions we can then contact you to confirm pick up.
Once again thanks for your cooperation and understanding
Kind regards
The Small Animal Team