Matamata Veterinary Services | Latest News

Latest News

Traffic Light Covid-19 Management

November 29, 2021

Under the orange level of the COVID protection framework.

We can provide all of our services, but as we are a close contact service in some areas in the clinic, some of our systems will be different.

We understand this is confusing so we will guide you through your visit but please be patient.

Retail Shop and Reception

  • No entry if any cold or flu symptoms
  • Contact tracing required
  • Masks compulsory
  • You must stay over 1m from other clients and staff

Consultations and Surgical Bookings

If you feel comfortable advising us of your vaccination status when making a booking, we will verify your vaccination certificate on arrival at the clinic.

If you prefer not to disclose your vaccination status, we are happy to offer a contactless service (like in COVID level 3 and 4).  Your pet will be examined with a vet and nurse in the consult room while you remain in the reception area, or outside in your car.  We will then communicate findings and make a treatment plan.

We ask you please be patient with our protocols and understand this is a business necessity to protect clients and staff and allow us to continue to provide our services under the new government legal framework.

Look after each other

Take care

The MVS Small Animal Team