Matamata Veterinary Services | Latest News

Latest News

COVID19 – Level 2

September 7, 2021

On Wednesday, 8th September when the Waikato region drops to Alert Level 2 we will continue to provide all of our usual services in a way that is safe for both our clients and our staff.
As outlined by the Government we must continue to maintain social distancing and follow strict hygiene protocols to keep everyone safe, and we must also maintain a system for contact tracing recording. This means every visitor or client to the clinic will be asked to scan the clinic QR code or sign in and out to ensure we are meeting our contact tracing obligations. Please maintain a 2m distance from others when visiting the clinic.
The clinic building will be open to clients however this will be on a restricted basis. This means only one client at a time will be permitted in reception and we continue to encourage you to phone ahead of time to coordinate the collection of supplies and dropping off of samples outside the clinic. Clients are required to wear a face covering whilst on site. We ask that clients accompanying horses to remain in their vehicles during treatment unless required to be present.
If you have recently traveled, have had contact with a known infected person, are exhibiting cold or flu-like symptoms or are currently in self isolation for any reason (confirmed COVID or COVID household) please stay home! If your horse must be seen please let us know – it must be brought in by someone else and will be taken off that person by a nurse and handled with PPE. Please be aware that providing veterinary care under these conditions takes more time and effort than normal.
We understand how difficult and challenging this period has been for so many and we want to say a heartfelt thank you to you all for your positivity and continued support.